Terms and Conditions

Warranty
1. The legal claims of your choice shall apply for all defects of the purchase item that occur during the legal warranty period of 2 years.

Ordering process
2.1. An order placed by the user constitutes an offer to the provider to conclude a purchase contract. The provider is entitled to accept the offer of the user within seven calendar days after its receipt. In this case the provider transmits the rescpective order confirmation by email to the user. No contract is concluded for products from one and the same order that are not listed in the order confirmation.

2.2. The provider is entitled at its own discretion to refuse to conclude a purchase contract, either in full or in part. An offer is deemed as refused if the provider does not state its acceptance of the offer within seven calendar days after its receipt.


2.3. All declarations made by the user within the framework of an ordering process may only be made in the user’s own name and are only legally effective if in the user’s own name.

3. Delivery

3.1. Unless agreed to the contrary, delivery of the goods purchased from the online shop is made from the provider’s stock to the delivery address indicated by the user. 

3.2. Information concerning the delivery time is non-binding, unless in exceptional cases a binding delivery date has been agreed. Unless agreed to the contrary, delivery of the goods to the shop of the selected specialist dealer or directly to the user him/herself is generally effected within 10 working days after complete payment of the purchase amount has gone into the account of the provider. The provider will notify the user by email of the shipment of the goods and the day the goods are expected to reach the shop of the authorised specialist dealer.

3.3. The provider is entitled to withdraw from the contract vis-à-vis the user should the provider not be in position to deliver the ordered goods through no fault of its own. In such a case the user will be notified without delay that the ordered product is not available. This in no way affects the statutory claims of the user.

3.4. Insofar as delivery to the user is not possible because the user was not present at the delivery address indicated, although the user was notified of the delivery time (day of delivery) within a reasonable period of time, the user shall bear the costs of the unsuccessful delivery attempt.

Use of personal data for marketing purposes / Newsletter

We used the data of our registered customers in strict compliance with statutory data protection regulations for our own marketing purposes (buying behaviour). Individual functions of our Internet service allow us to track automatically by default which contents are of particular interest to our customers (please also refer here to the section “Cookies”). Use for our own marketing purposes also includes where applicable the sending of advertising material by post.

We will only send you our Newsletter if you have given us your express consent to do so.

You can at any time object to the use of your data for marketing purposes or revoke your consent of such with future effect with a short written notification. There is also a link at the end of every Newsletter that you can use to cancel your subscription to the Newsletter.

Use of social plugins

So-called “social plugins” are technologies that enable you to make public certain contents via a direct link to members of social networks.

For this purpose we use the Facebook “Like” button and the "Google +1" button. These are services provided by the US American companies Facebook Inc. (1601 S. California Ave, Palo Alto, CA 94304, USA) and Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA).

If you visit one of the pages in our digital service that has a plugin of this kind, your browser sets up a link to Facebook or Google and downloads the contents of these pages. So it is possible for Facebook and Google to track your visit to the pages of our digital service even if you do not use this function actively. If you have an account with Facebook or Google, you can use such a social plugin to share information with your friends. We have no influence here on the content of the plugins or the transmission of information.

Facebook and Google provide detailed information on their websites with regard to the scope, type, purpose and further processing of your data. You will also find more information here concerning your rights and turn-off options for protecting your privacy.

- Facebook at www.facebook.com/about/privacy
- Google at www.google.com/policies/privacy

You can prevent Facebook and Google from collecting information about you during a visit to the pages of our digital service by logging off from you social network (Facebook or Google+) before accessing our website and by deleting the cookies stored on your computer. You will find more information about cookies in the section “Cookies”.